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Service & Maintenance
Standard 1 year warranty on all lasers!
SERVICE
At Luminous Laser we attach great importance to providing a complete service for our customers. When you choose our laser equipment, you not only get the best quality machines, but also the certainty of excellent support.
Our technical service is available 24/7 to quickly resolve any issues, so that your business processes never come to a standstill. Whether it concerns technical malfunctions, questions about the use of the equipment, or maintenance work: our team of experts is always available and ready to help you.
In addition, we offer regular maintenance and updates, so that your laser equipment always continues to perform optimally. With our service, we ensure that you can fully focus on your treatments, while we ensure that your equipment remains in top condition.
Choose Luminous Laser and experience the convenience of high-quality service and ongoing support.
ONDERHOUD
Maintenance service
It is extremely important to maintain your treatment equipment properly. It prevents unnecessary malfunctions or defects, and you are always aware of the condition of your device and can provide the health inspection or company insurance with this information. Our advice is to have maintenance carried out by us once a year. In addition to refreshing demineralised water, you should replace the water filter every 9 months. The water filter can be replaced yourself and can be ordered from Luminous Laser.
The cost of a maintenance service for Luminous Laser equipment is € 295,- excl. VAT.
Minor maintenance
In addition to the major maintenance, it is important to provide the device with new demineralized water every 3 months. This applies to any device that uses demineralized water.
Overall analysis
Replacing the filter water
Measuring the modules
Poetsbeurt met beschermende wax
Dust removal from printed circuit boards and fans
Calibration of equipment
Replacing demineralized water
General cleaning of the machine
Rinsing the water lines and handpiece
REPARATIE
In the exceptional case that you experience a problem with a device purchased from us, you can contact us directly by telephone, we may be able to solve the problem with you over the phone.
As soon as there is a defect in your treatment equipment, we will always try to make an appointment with you within 24 hours so that an examination can take place. We do not charge any costs for this examination.
We will discuss the costs of a repair with you in advance and only when you agree will we proceed with the repair.